Contact Softflare Limited
As an ISP, we work 24 hours a day, 365 days a year. Our customers are our lifeblood. Therefore, our aim is to respond to all non-urgent enquiries or support requests within 1 working day. If a response requires more time (e.g. investigation into a service failure) we aim to have this reply to you within 48 hours.
To find out the current Network Status: click here
Please check our Network Status page first to see if there are any scheduled delays.
|Switchboard:||08715 66 13 13*|
|Fax:||08715 66 13 13|
|Switchboard (intl.):||0044 8715 66 13 13*|
|Fax (intl.):||0044 8715 66 13 13|
* Calls cost 10p per minute plus network extras.
Our switchboard number exists to inform and assist both customers and general enquirers.
* For calls of long duration of a support or technical nature, please be aware that you may be charged for telephone support.
Any enquiry regarding a change of any nature to be effected on our part (e.g. IPS tag change, the configuration your account) must be made in writing by email to firstname.lastname@example.org.
21 Six Acre
Alternatively, please use this short form to send us your query or comments. Thank you.